Welcome Guest. Login or Create an Account
Badger ComicsSave up to 40% on your subscriptions and pre-orders!
My AccountCart ContentsCheckout
Cart Items: 0
Cart Total: $0.00
Categories
What's New?
Warhammer 40K: Exterminatus (2008) #5 Cover A
Warhammer 40K: Exterminatus (2008) #5 Cover A
List Price: $3.99
Our Price: $3.19
eBay Auctions
Information
Badger Subscriptions FAQ HEADING_TITLE
Here is everything you need to know about starting and maintaining a subscription with Badger Comics' Subscription Service. If there is any part of this FAQ that is unclear or doesn't provide you with an answer you may need, please feel free to contact us with your questions.

How Do I Start A Subscription?
How Does AutoFill Work?
What Is My WishList?
What About Variant Covers?
Is There An Easier Way to View The Listing?
How Do I Check On The Status Of A Subscription?
What If I Miss An Order Deadline?
How Are Subscriptions Billed?
How Are Subscriptions Shipped?
Can I Have My Store Orders Shipped With My Subscriptions?
How Do You Handle Damages or Errors?
How Do I Cancel My Subscription?
Do You Sell Titles/Books That Are For Adults Only?
Fine Print (Terms)

How Do I Start A Subscription?

It's easy! Simply go to the current Previews Listing and start adding items to your order. Enter the quantity you would like for each item on that page, then click Add Items. They will immediately be added into your Subscription Shopping Cart.

Once you have put all items for that month into your cart, you can review your Subscription contents by selecting View Subscription from the subscription menu or from the confirmation status link at the top of every page on the site. From here you will be able to see all of the items in your current subscription as well as some extra information about the order. Now simply click Confirm Order. If you don't have your subscription preferences set or a credit card on file for billing you will then be asked for this information. Once entered and confirmed your subscription order will be ready for processing.

Please note that after you Confirm your Subscription, any time afterwards that you add items to your subscription, your order will be automatically switched to unconfirmed. This is to simplify adding items to a Subscription order after it's been confirmed. You can see your Subscription Confirmation Status at the top of every page (even in the regular store), which can take you to your Status page where you can easily reconfirm your order.

How Does AutoFill Work?

AutoFill is a feature of Badger Subscriptions that will automatically create a new subscription order for you based on your previous orders. It will look at the last 12 months of your confirmed orders and search for every title coming out this month that you ordered the most recent issue to. It will also reorder canceled and resolicited comics, and will skip over titles you've decided to drop. Just login to the site and click the AutoFill link located on the Previews Listing page or the View Subscription page.

Please remember that AutoFill only builds your order. You will still need to confirm the order by the due date to have it placed. You will also need at least one previously confirmed order with us for AutoFill to properly generate a new order. AutoFill will not include unconfirmed subscriptions when figuring out your order so for the best accuracy please remember to get your order placed every month.

What Is My WishList?

In your Subscription Preferences you will see a box where you can enter in a comma separated list of keywords and phrases. Simply separate each keyword or phrase with a comma, save your settings, and you can then use the Subscription WishList link on the navbar.

The WishList page shows you all titles for the current month that contain your term(s) either in the title or the description. Only titles which you have not already added to your subscription will be shown. Enter in a quantity for each additional title you want and you will be taken back to your View Subscription page where you can look everything over.

Once you add a book or series through the WishList, it will then be used by the AutoFill system to ensure that the title is selected for you every month after.

What About Variant Covers?

All orders will be filled from a random assortment of the regular covers shipped for a book. This means if a book ships with a 50/50 ratio of two covers, half of the orders will receive cover A while half will receive cover B. Cover versions may NOT be requested. If you want all regular covers for a book, you must pre-order as many copies as there are covers. So preordering 3 copies of a book with 3 different covers in equal ratio will ensure that you receive all regular cover versions.

Variants that are separately listed in the catalog do not follow these rules. They may be ordered separately at the price listed. For non-incentive variants (usually referred to as "XXXX Cover" or "Cover A/B") ordering is guaranteed. For incentive based variants (usually marked VAR or INCV) fulfillment is based on a number of factors including market price as well as demand for the regular covers for the title. We are are very pleased to say we have a 99% fulfillment rate on incentive based variants. Still, in rare instances demand for the regular cover simply isn't enough to fill all variant orders at the price the market dictates for the cover. Update If you order as many copies of the regular cover(s) as required to qualify for the incentive variant, we will throw in the incentive cover for free. Please contact us if you have any questions in general or on specific variant covers.

When using AutoFill, AutoFill will fill in the least expensive cover. In the case of multiple covers at the least expensive price, AutoFill will pick one of the regular covers for you randomly. If you want a different regular cover, or wish to purchase one of the premium covers, you will need to manually add the cover to your order. Please note that titles with multiple covers but only one solicitation will still be filled randomly, and you must still order enough copies to receive all covers.

Is There An Easier Way to View The Listing?

At the top right side of each Previews listing page you will see a variety of options available to control the listing. You can search by keyword(s), filter by Publisher and Category, show all back catalog items, and show only the #1's and #0's available for the month. All filters and searches are stackable, meaning you can search for all comics by Dark Horse Comics with Star Wars in the title, but only #1's and including the back catalog. Whew! You can also choose to show more items per page and can choose compact listings which do not show the thumbnail covers or descriptions and allow you to view more items per page than the expanded listings.

How Do I Check On The Status Of A Subscription?

You can either select View Subscription from the subscription menu, or click your Subscription Confirmation status from the top of every page on the site. This page will give you information on your current subscription, as well as let you review past subscription information. You will also be able to control your subscription preferences from here including billing information and shipping options.

What If I Miss An Order Deadline?

The order deadline is located on the View Subscription page in the header information. All orders must be committed by that time to guarantee pricing and availability.

We understand that people sometimes forget, run out of time, or otherwise miss the opportunity to get an order in. If you miss the order deadline and are an existing subscription customer in good standing, please email us within three days of the subscription deadline and we will work to fullfill most regular subs. Please note that most variant covers and limited edition items will be almost impossible to guarantee after the official subscription deadline.

How Are Subscriptions Billed?

Unlike many other online subscription services, you are not required to pay for most items up front. Simply keep a valid credit card on file and your order will be billed when it is shipped. The only exception to this are items or single item quantities that exceed $40, and/or items that the store would not normally stock. In these instances we may require up to a 50% deposit on all such items or quantities. The rest of the amount as well as the remainder of your items will be billed per usual.

You can use PayPal to pay for your domestic subscription, however you must still keep a credit card on file to do so. Typically on the Sunday before your order is set to ship you will receive an email from the store giving you the expected total for your shipment and a link that will allow you to pay with paypal. You must have this total paid no later than Tuesday night to guarantee the order is not charged to your credit card. Totals not paid by the time orders are generated will be charged to your credit card on file. In the rare event that items from that week are damaged or shorted, you will have a balance remaining in your store account as a result that will be applied towards your next shipment. If you have any further questions on paying for your subscription or pre-order with paypal, please contact us

How Are Subscriptions Shipped?

The frequencies which you can have books shipped are:

  • Weekly
  • Twice A Month
  • Monthly

All books are shipped out on Wednesdays (unless delayed until Thursday by a Holiday). Twice a month shipments will be shipped out on the second and last Wednesdays of each month. Monthly shipments will go out on the last Wednesday of every month.

Shipping on subscription orders is a flat $5.95. Whether one box or six boxes you still pay the same low $5.95 fee. Shipments that are $40 and more will ship for $3.95. Your store orders set to ship with your subscription even go towards the $40 total!

International subscription orders are welcome. International orders will be shipped out for exact charges at a discounted rate and your choice of service. Please contact us for sample rates and further information.

Books are packed with the utmost care, ensured to arrive to you in the same condition as they left our store in. If you want even further protection, or you just prefer all of your comics to be bagged and boarded, you may request all of your comics to be bagged and boarded for an additional cost of $0.10 per book. We also offer resealable bags instead for $0.12 per resealable bag and board.

Can I Have My Store Orders Shipped With My Subscriptions?

Absolutely! As an added bonus for all domestic subscription customers, you can have most store orders shipped for free with your next subscription shipment. Not only that, but your added items count toward your $40 total for $3.95 shipping! Simply select the option on the shipping page in the checkout. All store purchases sent with your subscription are bagged and boarded free of charge, regardless of your bagged and boarded preferences for your subscription.

Please note that certain items and supplies do not qualify for free subscription shipping. If any such items are in your shopping cart the option will not be available. You also must have a subscription order shipping within 30 days to have the Ship With Subscription option be shown as available on the shipping screen.

International subscriptions are not eligible to have store items shipped with subscription orders.

How Do You Handle Damages or Errors?

If anything is missing from your shipment, please let us know immediately so we can get the right items out to you as soon as possible.

If any items are damaged, please let us know within 48 hours of receiving the shipment so we can work with you to replace the damaged or defective items.

Please understand that as part of our subscription service, we are not in the business of providing "mint condition" books. While we will always fill subscriptions from the best available stock we have, usually considered VF+ to NM, we are not guaranteed mint books from Diamond and thus can not guarantee your books will be in mint condition. If we do not have a copy of a book in an acceptable condition to send out, we will simply not ship the book and email you explaining that we had no available copies in acceptable condition. We will work to get acceptable copies in and will ship the book out as soon as we do.

If you are simply interested in reading your comics and don't mind what shape they arrive in, there is an option available to have reader copies shipped to you. You will still always have your order filled with collectible copies first if available, but if copies in collectible condition are not available we will then fill your subscription with a reader copy at an additional 10% discount! By subscribing to reader copies, the only way you won't have a book filled is if our distributor doesn't ship it to us.

How Do I Cancel My Subscription?

You may opt not to place an order at any time you choose. There is no monthly ordering requirement and you may stop pre-ordering with us at any time.

If you wish to cancel any outstanding orders, please contact customer service immediately. Please note that not all items are able to be canceled and existing deposits will only be refunded in the form of store credit to be used online. Items that are unable to be canceled will still require payment and either require a credit card to remain on file or immediate payment in full of the remaining balance.

Do You Sell Titles/Books That Are For Adults Only?

To allow our customers to pre-order Adult titles through our subscription service, we are now requiring age verification. To gain access to pre-ordering Adult titles, simply email Customer Service a copy of a valid state issued Drivers License/ID (or a valid passport for international subscribers). Once received and verified adult titles will be enabled for pre-ordering through Badger Subscriptions. Note: The name and address on the license/passport/ID must match the name and address on the account being enabled for Adult titles.

We do not stock Adult items for sale through the non-subscription store. We do however carry Mature Reader and Parental Advisory titles in-stock from various publishers and manufacturers. If you would like to receive adult titles form Badger Comics, pre-ordering/subscribing is the only way to do so.

Fine Print (Terms)

By confirming your order with Badger Comics, you are unconditionally agreeing to purchase all items pre-ordered. You are further agreeing for us to charge your credit card held on file as selected by your shipping frequency (weekly, twice a month, or monthly). All terms in this agreement and in the FAQ are as stated and subject to change. This agreement is not eligible to be broken by the customer at any time and the customer must accept this agreement to place a pre-order with Badger Comics. Cancellations of pre-orders are at the sole discretion of Badger Comics, and any or all deposits that are agreed to be refunded at the request of the customer or as a result of violating this agreement will be done so in the form of store credit. Badger Comics reserves the right to cancel or modify all outstanding orders at any time if it believes these terms have been violated. Badger Comics has no control over distributors or publishers canceling or changing the contents of the solicited items and will only accept cancellations of such items as allowed by their distributors or publishers. Badger Comics reserves the right to change these terms at any time.

Continue