How Do I Start A Subscription?
How Does AutoFill Work?
Can I Subscribe By Title?
What Is My WishList?
What About Variant Covers?
Is There An Easier Way to View The Listing?
How Do I Check On The Status Of A Subscription?
What If I Miss An Order Deadline?
How Do Deposits Work?
How Are Subscriptions Billed?
How Are Subscriptions Shipped?
Can I Have My Store Orders Shipped With My Subscriptions?
How Do You Handle Damages or Errors?
How Do I Cancel My Subscription?
Do You Sell Titles/Books That Are For Adults Only?
Fine Print (Terms)

How Do I Start A Subscription?

It's as easy as 1-2-3!

1. Go to the current Previews Listing and start adding items to your order. Enter the quantity you would like for each item on that page, then click Add Items. They will immediately be added into your Subscription Shopping Cart.
2. Once you have selected all of the items you wish to order for the month, Confirm your order and update any subscription options for your account if desired. Make sure that you have a valid credit card on file under your preferences.
3. Pay your deposit. After the due date for the current month passes your required deposit will automatically be charged to your credit card on file. This deposit required is displayed on all subscription ordering pages and is determined by the size and makeup of your order. For more information on how this is figured please see below.

That's it! Your order is now ready for processing and your items will begin to arrive usually within the second calendar month following your order. So if you are ordering items with an JAN06 order code, your items will typically begin to arrive in March.

Please note that once you Confirm your Subscription, any time after that you add items to your subscription your order will automatically be switched to unconfirmed. This is to simplify adding items to a Subscription after it's been confirmed. You must confirm your order again to ensure it will be processed. You can see your Subscription Confirmation Status at the top of every page (even in the regular store), which can take you to your Status page where you can easily reconfirm your order.

How Does AutoFill Work?

AutoFill is a feature of Badger Subscriptions that will automatically create a new subscription order for you based on your previous orders. It will look at the last 12 months of your confirmed orders and search for every title coming out this month that you ordered the most recent issue to. It will also reorder canceled and resolicited comics, and will skip over titles you've decided to drop. Just login to the site and click the AutoFill link located on the Previews Listing page or the View Subscription page.

Please remember that AutoFill only builds your order. You will still need to confirm the order by the due date to have it placed. You will also need at least one previously confirmed order with us for AutoFill to properly generate a new order. AutoFill will not include unconfirmed subscriptions when figuring out your order so for the best accuracy please remember to get your order placed every month.

Can I Subscribe By Title?

Yes! A new feature we are offering is the ability to subscribe by title. This process is automatic and can work in conjuction with AutoFill. As you are filling out your first Previews order, series that can have a recurring subscription setup have a checkbox under the short listing and on their products page. Simply check this checkbox if you want every new issue of the series automatically pulled for you every month. When the new month goes live an unconfirmed order will then be created for you containing all issues that month from every series you subscribe to. Just look it over, add any new comics or items you want to the order and confirm it! Please note in most cases you will get the basic cover if more than one is made available. If you'd like an alternate or incentive cover you will have to add those separately. Not every book or item is available for this type of subscription. Also, subscribed titles will NOT automatically remove themselves from your list when the series ends. All title based subscriptions can be adjusted or removed from you subscription preferences page.

What Is My WishList?

In your Subscription Preferences you will see a box where you can enter in a comma separated list of keywords and phrases. Simply separate each keyword or phrase with a comma, save your settings, and you can then use the Subscription WishList link on the navbar.

The WishList page shows you all titles for the current month that contain your term(s) either in the title or the description. Only titles which you have not already added to your subscription will be shown. Enter in a quantity for each additional title you want and you will be taken back to your View Subscription page where you can look everything over.

Once you add a book or series through the WishList, it will then be used by the AutoFill system to ensure that the title is selected for you every month after.

What About Variant Covers?

All orders will be filled from a random assortment of the regular covers shipped for a book. This means if a book ships with a 50/50 ratio of two covers, half of the orders will receive Cover A while half will receive Cover B. Cover versions may NOT be requested. If you want all regular covers for a book, you must pre-order enough copies to match the ratio of the covers. So preordering 3 copies of a book with 3 different covers in equal ratio will ensure that you receive all regular cover versions. However if a book has two covers in a 75/25 ratio, we cannot guarantee you will receive both covers without ordering 4 copies. This isn't to say that we won't try to accomodate all such orders, but we can't guarantee both covers if less than the specified cover ratio is orderd.

Variants that are separately listed in the catalog do not follow the above rules. They may be ordered separately at the price listed. For non-incentive variants (usually referred to as "XXXX Cover" or "Cover A/B") ordering is guaranteed. For incentive based variants (usually marked VAR or INCV) fulfillment is based on a number of factors including market price as well as demand for the regular covers for the title. We are are very pleased to say we have a 99% fulfillment rate on incentive based variants. Still, in rare instances demand for the regular cover simply isn't enough to fill all variant orders at the price the market dictates for the cover. In the case we have more orders than incentive variants available, all variants will be allocated. Variants that are canceled due to allocation will not be charged a deposit. Update If you order as many copies of the regular cover(s) as required to qualify for the incentive variant, we will throw in the incentive cover(s) for free. In this case you are guaranteed the cover and will receive priority over customers who order in the manner above in the event of shortages or damages. Variants ordered in this manner are separate from those ordered normally and do not take away from regular incentive variant orders. Please contact us if you have any questions in general or on specific variant covers.

Is There An Easier Way to View The Listing?

At the top right side of each Previews listing page you will see a variety of options available to control the listing. You can search by keyword(s), filter by Publisher and Category, show all back catalog items, and show only the #1's and #0's available for the month. All filters and searches are stackable, meaning you can search for all comics by Dark Horse Comics with Star Wars in the title, but only #1's and including the back catalog. Whew! You can also choose to show more items per page and can choose compact listings which do not show the thumbnail covers or descriptions and allow you to view more items per page than the expanded listings.

How Do I Check On The Status Of A Subscription?

You can either select View Subscription from the subscription menu, or click your Subscription Confirmation status from the top of every page on the site. This page will give you information on your current subscription, as well as let you review past subscription information. You will also be able to control your subscription preferences from here including billing information and shipping options.

What If I Miss An Order Deadline?

The order deadline is located on the View Subscription page in the header information. All orders must be committed by that time to guarantee pricing and availability.

We understand that people sometimes forget, run out of time, or otherwise miss the opportunity to get an order in. If you miss the order deadline and are an existing subscription customer in good standing, please email us within three days of the subscription deadline and we will work to fullfill most regular subs. Please note that most variant covers and limited edition items will be almost impossible to guarantee after the official subscription deadline.

How Do Deposits Work?

Every pre-order and subscription requires a deposit to be placed for the order to be processed. The deposit is automatically charged to your credit card on file the day after orders are due and will come off your order total when it ships. This deposit is based on and applied to the individual items and quantities contained within your order.

So ten different comic books priced at $2.00 each effectively requires a $5.00 deposit (25%). However if you ordered either one $20.00 graphic novel or ten copies of the same $2.00 comic, your deposit would then be $7.00 for those items (35%). The higher priced an item is or the more copies of a single item ordered, the larger the deposit that will be required (up to 50%).

The one exception to the above is that all pre-orders/subscriptions have a minimum deposit of $5 or the price of your order total, whichever is less. So your deposit for the month would be $5 even if you were only ordering a trade for $9.99. If your entire order is two comics for $4.00 total, then that entire $4.00 total would be due for deposit.

Items that are canceled by the publisher or Diamond will have their deposit automatically credited to your store account. At any time you can ask for the deposits for items canceled this way to be refunded to you instead. Items canceled within 90 days of pre-order will have their deposits refunded to the credit card used to make the deposit. Items canceled after 90 days of pre-order will have their deposits refunded in the form of a check within 7-14 days.

How Are Subscriptions Billed?

At the time your order ships, it will automatically be charged to your credit card kept on file. Your total will be for the items contained in that shipment, minus the deposit paid for each item, along with the shipping charges and any extras you have added on to your account like Bags and Boards. An automatic email is sent out every week that details your exact shipment expected to arrive as well as any books already in for non-weekly customers.

You can use PayPal to pay for your domestic subscription, however you must still keep a credit card on file to do so. Typically on the Sunday before your order is set to ship you will receive an email from the store giving you the expected total for your shipment and a link that will allow you to pay with paypal. You must have this total paid no later than Tuesday night to guarantee the order is not charged to your credit card. Totals not paid by the time orders are generated will be charged to your credit card on file. In the rare event that items from that week are damaged or shorted, you will have a balance remaining in your store account as a result that will be applied towards your next shipment. If you have any further questions on paying for your subscription or pre-order with paypal, please contact us

How Are Subscriptions Shipped?

The frequencies which you can have books shipped are:

• Weekly
• Twice A Month
• Monthly

All books are shipped out starting on Wednesday (unless delayed until Thursday by a Holiday). Twice a month shipments will be shipped out starting on the second and last Wednesdays of each month. Monthly shipments will begin going out on the last Wednesday of every month.

Shipping on subscription orders is based on the total cost of the shipped order including deposit. Please understand that this may be different than the order you placed for a given month. Some items from that month might have been scheduled later, others might have delayed, and delayed or later dated items from previous months might be included. The total cost is based on the items from all of your pre-orders that are ready to go out in that shipment.

Domestic orders over $75 qualify for free economy shipping!* Standard shipping is done through either FedEx or USPS and if desired can be chosen in your user preferences. Through FedEx and USPS most shipments are delivered by Saturday of the shipping week. However, we cannot guarantee the arrival of books through standard shipping. If you would like your books to be guaranteed to be delivered by the Friday or Saturday of a shipping week, please contact customer support for 2nd Day and Next Day rates.

Domestic Shipping Prices

International subscription orders are welcome. International orders will be shipped out for exact charges at a discounted rate and your choice of service. Please contact us for sample rates and further information.

Books are packed with the utmost care, ensured to arrive to you in the same condition as they left our store in. If you want even further protection, or you just prefer all of your comics to be bagged and boarded, you may request all of your comics to be bagged and boarded for an additional cost of $0.10 per book. We also offer resealable bags instead for $0.12 per resealable bag and board.

Can I Have My Store Orders Shipped With My Subscriptions?

Absolutely! As an added bonus for all domestic subscription customers, you can have most store orders included with your next subscription shipment. Simply select the option on the shipping page in the checkout. Your store orders are included in the total used to determine your shipping charge. This means that if your store orders and subscription order come out to $75 or more combined, your order qualifies for free economy shipping!* All store purchases sent with your subscription are bagged and boarded free of charge, regardless of your bagged and boarded preferences for your subscription.

Please note you must have a subscription order shipping within 30 days to have the Ship With Subscription option be shown on the shipping screen.

International subscriptions are eligible to have store items shipped with subscription orders and the shipping charge for the combined order will still be based on actual international shipping costs.

How Do You Handle Damages or Errors?

If anything is missing from your shipment, please let us know immediately so we can get the right items out to you as soon as possible.

If any items are damaged, please let us know within 48 hours of receiving the shipment so we can work with you to replace the damaged or defective items.

Please understand that as part of our subscription service, we are not in the business of providing "mint condition" books. While we will always fill subscriptions from the best available stock we have, usually considered VF+ to NM, we are not guaranteed mint books from Diamond and thus can not guarantee your books will be in mint condition. If we do not have a copy of a book in an acceptable condition to send out, we will simply not ship the book and email you explaining that we had no available copies in acceptable condition. We will work to get acceptable copies in and will ship the book out as soon as we do.

If you are simply interested in reading your comics and don't mind what shape they arrive in, there is an option available to have reader copies shipped to you. You will still always have your order filled with collectible copies first if available, but if copies in collectible condition are not available we will then fill your subscription with a reader copy at an additional 10% discount! By subscribing to reader copies, the only way you won't have a book filled is if our distributor doesn't ship it to us.

How Do I Cancel My Subscription?

You may opt not to place an order at any time you choose. There is no monthly ordering requirement and you may stop pre-ordering with us at any time.

If you wish to cancel any outstanding orders, please contact customer service immediately. Please note that not all items are able to be canceled and existing deposits will only be refunded in the form of store credit to be used online. Items that are unable to be canceled will still require payment and either require a credit card to remain on file or immediate payment in full of the remaining balance.

Do You Sell Titles/Books That Are For Adults Only?

To allow our customers to pre-order Adult titles through our subscription service, we are now requiring age verification. To gain access to pre-ordering Adult titles, simply email Customer Service a copy of a valid state issued Drivers License/ID (or a valid passport for international subscribers). Once received and verified adult titles will be enabled for pre-ordering through Badger Subscriptions. Note: The name and address on the license/passport/ID must match the name and address on the account being enabled for Adult titles.

We do not stock Adult items for sale through the non-subscription store. We do however carry Mature Reader and Parental Advisory titles in-stock from various publishers and manufacturers. If you would like to receive adult titles form Badger Comics, pre-ordering/subscribing is the only way to do so.

Fine Print (Terms)

By confirming your order with Badger Comics, you are unconditionally agreeing to purchase all items pre-ordered. You are further agreeing for us to automatically charge your credit card held on file for all deposits and shipments as selected by your shipping frequency (weekly, twice a month, or monthly). Pricing at the time of order is determined by a combination of distributor pricing and our markup. Any pricing changes made after an order is placed will be subject to changes or cancelation only at our discretion and are not covered under any "best price matching" terms. Cancellations of pre-orders are at the sole discretion of Badger Comics, and any or all deposits that are agreed to be refunded at either the request of the customer or as a result of violating this agreement will be done so in the form of store credit. Specialty items may also incur up to a 15% restocking fee at our discretion if we feel the item will not otherwise sell easily.

All terms in this agreement and in the FAQ are as stated and subject to change. This agreement is not eligible to be broken by the customer at any time without approval and the customer must accept this agreement to place a pre-order with Badger Comics. Badger Comics reserves the right to cancel or modify all outstanding orders at any time if it believes these terms have been violated. Badger Comics has no control over distributors or publishers canceling or changing the contents of the solicited items and will only accept cancellations of such items as allowed by their distributors or publishers. Badger Comics reserves the right to change these terms at any time.

* Economy Shipping is processed through media shipping rates and as a result is only available for books, comics, trades, magazines, DVDs, and CDs. Orders containing items other than these need to be shipped through standard shipping and do not qualify for Economy Shipping. Free Shipping is only available when Economy Shipping is selected in your subscription preferences and your shipped order total is at least $75. If Standard Shipping is selected, orders will automatically go out at the rates given above regardless of order total. Changes to shipping preferences at least a day before processing will usually go into effect with your next shipment, but in some cases may take up to 7 days to go into effect on your account. Please understand that media shipping does take more time than any other shipping method, and as a result Badger Comics is not responsible for the time it takes for an order shipped through economy shipping to get to its destination. Tracking on all packages is available from the order information page.